Privacy Policy

Name: Base Diagnostics
Address: International Coastal Road, Al Maks 21535, Alexandria, Egypt, Alexandria, Alexandria, EG
Telephone: +20 10 0257 6604

Introduction

Base Diagnostics ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our survival crafting troubleshooting guide and diagnostic resources. Please read this policy carefully. If you do not agree with our policies and practices, please do not use our site.

Information We Collect

We may collect information about you in various ways, depending on how you interact with Base Diagnostics:

Contact Information: When you submit inquiries, contact forms, or request diagnostic assistance, we may collect your name, email address, phone number, and message content to respond to your request and provide support.
Diagnostic Data: If you submit player logs, base screenshots, crafting sequences, or gameplay descriptions as part of our troubleshooting service, we collect and store this information to diagnose issues and provide tailored solutions.
Usage Information: We may automatically collect information about your interactions with our site, including pages visited, time spent on each page, links clicked, and referral sources through standard web server logs and analytics tools.
Device Information: We may collect information about the device you use to access our site, including browser type, operating system, IP address, and device identifiers.
Cookies and Similar Technologies: We may use cookies, web beacons, and similar tracking technologies to enhance your experience, remember your preferences, and understand how you use our site. These may include session cookies (temporary) and persistent cookies (longer-lasting).
Community Submissions: If you contribute player-submitted logs, before-and-after base analyses, or other content to our community section, we collect and may publicly display this information with your consent.

Purposes of Data Collection and Use

We use the information we collect for the following purposes:

To provide, maintain, and improve our diagnostic services and troubleshooting guides.
To respond to your inquiries, support requests, and diagnostic submissions.
To personalize your experience and deliver content relevant to your gameplay challenges.
To analyze site usage patterns and optimize our website's performance and user interface.
To communicate with you about updates, new diagnostic resources, or changes to our policies.
To prevent fraud, abuse, and security threats to our site and users.
To comply with legal obligations and enforce our Terms of Service.
To create anonymized, aggregated analytics for research and business improvement purposes.

Cookies and Tracking Technologies

Base Diagnostics may use cookies and similar technologies to track your activity on our site and hold certain information. Cookies are small files of data stored on your device that help us recognize you and enhance your browsing experience. You can control cookie settings through your browser preferences; however, disabling cookies may limit your ability to use certain features of our site. We may also use web beacons, pixels, and similar technologies to measure site performance and user engagement.

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share information with third-party service providers (such as hosting providers, analytics platforms, and email services) who assist us in operating our website and providing our services. These providers are contractually obligated to use your information only as necessary to provide services to us.
Legal Compliance: We may disclose information when required by law, court order, or government request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Community Content: If you submit content to our community section with your consent, we may publicly display your submission, username, and associated diagnostic insights.
Business Transfers: If Base Diagnostics is involved in a merger, acquisition, bankruptcy, or asset sale, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

Data Retention

We retain your personal information for as long as necessary to provide our services, respond to your requests, and comply with legal obligations. Contact information and diagnostic submissions may be retained for up to two years after your last interaction with us, unless you request deletion or we are required by law to retain or delete the information sooner. Cookies are typically retained for the duration of your session or as specified in your browser settings. You may request deletion of your personal information at any time by contacting us using the details provided in the Contact Us section.

User Rights and Data Protection

Depending on your location, you may have certain rights regarding your personal information:

Right to Access: You have the right to request access to the personal information we hold about you.
Right to Correction: You have the right to request correction of inaccurate or incomplete information.
Right to Deletion: You have the right to request deletion of your personal information, subject to certain legal exceptions.
Right to Withdraw Consent: If we process your information based on your consent, you have the right to withdraw that consent at any time.
Right to Data Portability: You may have the right to request a copy of your personal information in a portable format.
Right to Object: You may have the right to object to certain processing of your information for marketing or analytics purposes.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

Security of Your Information

Base Diagnostics implements reasonable technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account credentials you use to access our services.

Children's Privacy

Base Diagnostics is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information and terminate the child's account. If you believe a child under 13 has provided us with information, please contact us immediately using the details below.

Third-Party Links

Our website may contain links to third-party websites, applications, and services that are not operated by Base Diagnostics. This Privacy Policy applies only to information collected through our site. We are not responsible for the privacy practices of third-party sites, and we encourage you to review their privacy policies before providing any personal information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Base Diagnostics
Alexandria, Egypt
Email: hello@gotmilkedstudio.com
Phone: +20 10 0257 6604

Policy Updates

Base Diagnostics may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the date at the top of this policy and, where appropriate, by providing additional notice (such as sending you an email notification). Your continued use of our site following the posting of revised Privacy Policy means you accept and agree to the changes. We encourage you to review this policy periodically to stay informed about how we protect your information.

Last Updated: January 2026